1. Where possible, PhoneXpress will reset any of the devices received to the factory default and erase all content and settings, however, if the state of the device is irrecoverable, a reset may not be able to be performed, and in these instances, it is the customer’s responsibility to secure the data on the device.
2. I am the sole and rightful owner of this device(s) being sold to PhoneXpress. If any devices(s) that I trade in turn out to be lost or stolen, I will waive my right to be paid.
3. The condition and model number of the device(s) that I have provided to PhoneXpress are accurate.
4. PhoneXpress is not liable for items that may be lost or damaged during transit by Australia Post via our Free Satchel Method. We recommend to our customers that if you'd like extra peace of mind when sending an item, you can add an Extra Cover using Australian posts' extra cover options. It provides loss or damage cover up to the specified value of your items while it's being carried by Australia Post.
5. PhoneXpress is not liable for items that may be lost or damaged during transit by Australia Post using your own postage method. You have the option to purchase insurance via Australia Post, at an additional cost – We highly recommend this for speed, reliability and peace of mind.
6. Risk-Free Evaluation/Service: Once we receive the device it will be assessed based on the conditions including but not limited to, those listed on our website.
7. Any stolen, blocked, counterfeit or fake devices sent to us will be reported to the police. No payment will be made and the device(s) will not be returned.
8.PhoneXpress has the right to reject any device(s) that are from overseas. I understand that I may be offered the option of a lesser value and have the option to accept or reject it.